The New Twitter Automation Policy 2018: Everything Marketers Need to Know

Twitter has announced new limits on how users and applications can automate their tweets, in order to fight spam and political propaganda bots.

Developers are now banned from using any system that simultaneously posts “identical or substantially similar” tweets from multiple accounts at once, or makes actions such as liking, retweeting and following across multiple accounts at once. Twitter has already removed this functionality from its own TweetDeck app, but third-party developers will have until March 23rd to comply.

So this is probably a little bit of both good and bad news for marketers.

Bad News

The first major change and the bad news for marketers is scheduling or posting one tweet in particular across multiple accounts at the same time. This means schedulers like Buffer, HubSpot and even our own Quuu scheduler (releasing soon), will need to make changes to how users add to their schedules.

This would stop a company like TechCrunch scheduling the same tweet across all their company accounts at the same time. They would need to create an entirely different tweet for each share. The only exceptions are verified applications that relate to world events or weather warnings etc.

Good News

The good news is, these changes will ensure trending topics aren’t manipulated in any way, we’ll all stop receiving so many spammy, automated direct messages and “Thanks for following me” tweets, and, one hopes, people won’t be swayed to make certain political decisions because of bots and fake news.

It really shouldn’t be an issue for most marketers. They might manage multiple accounts under a single brand, but diversifying the content shared on each one does provide a better experience for followers. So these changes should only help them create more engaging and relevant content, especially since followers might be following these accounts to receive different types of information from each one.

So where does automation stand now?


You’ll still be able to use scheduling tools (phew), but now you’ll need to manage each profile individually, ensuring you don’t send the same tweets at the same time, across multiple profiles you manage. The Quuu Scheduler will help in this respect by blocking posts that are the same across multiple profiles and planned to go out at the same time. As a responsible Twitter user, you’ll need to make sure you don’t send similar tweets to multiple accounts at the same time, otherwise, your account may be flagged and deleted.

Ultimately, and this is something we’ve always said at Quuu, you should be responsible with automation and make sure ‘you are you’ sometimes on Twitter. Engage with others, and like things for yourself.

Use Quuu content only as a way to start conversions with others, start customising the share text yourselves before posting, maybe even ask questions relating to the article to generate discussion and more engagement.

Be human, be you, but still use Quuu 😉

Daniel Kempe

  • Thanks for reading, how do you think it will affect you and your business?

  • @Quuu:disqus Could you help clarify how Quuu is addressing this? Isn’t Quuu’s model all about offering content that people will simply have tweeted out on their account? So you’re essentially tweeting the same identical tweet out on multiple accounts. Isn’t THAT part of what they are trying to stop? Or you are moving to adding “RT” to all tweets so it looks like a retweet vs identical original tweets?

    • I believe from a user perspective. The rules would stop a person submitting exactly the same content at the same time across multiple accounts.

      In terms of what Quuu will do from an app perspective, we will take measures to ensure our users can’t tweet the same thing to multiple accounts at the same time by removing the option to select more than one account, and checking for duplicates and blocking tweets scheduled for the same time.

      Quuu is a content curation tool, so it’s still ultimately down to the user to be responsible with automation. We would suggest making changes to share text we provide to put your own voice on things you share.

      Hopefully this change will be better for all.

  • wordpressguy

    Will this policy prevent Donald Trump from tweeting “fake news” 20 times a day?

  • Kirsten Oliphant

    You also can’t post the same tweet multiple times on ONE account, which basically ends the whole point of having a content library. I’ve seen Edgar and Recurpost update their functionalities to account for this. Are you guys changing anything to make this work better for us?

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